2012 M-PACT SHOW COMPLETED –
Wednesday, March 14 (10:00 a.m. – 11:15 a.m.)
Featured Speaker: Dave Cameron – Federated Mutual Insurance Company
In the Blink of an Eye: How to Prevent Distracted Driving
Distracted driving is the leading cause of on-the-job crashes. More than half of commercial driving accidents cite driver inattention or distracted driving as the cause of the accident. That’s more than number of accidents caused by weather, failure to yield, and following too closely combined. Is your business equipped to prevent this serious liability and improve driver safety? Federated’s Dave Cameron will equip corporate fleet operators with the tools to properly manage the serious risks associated with distracted driving. Petroleum and propane marketers will learn best practices in implementing a distracted driver policy to regulate cell phone use and texting while on the job.
Wednesday, March 14 (10:00 a.m. – 11:15 a.m.)
Featured Speaker: Ron Conlin – Eagles Eye Consultants, LLC
Take a Bite of Out of Crime: Prevention Strategies for C-Stores
Many store owners – often small operators – have put off adopting best practices to help deter crime in the retail environment, most often due to time, money and staffing limitations. New national data says robberies are down, and convenience stores did better – convenience store robbery is down 14-plus percent. But, local tragedies continue to prompt municipal governments to pass ordinances to make those operators comply.
Nationally recognized crime prevention expert Ron Conlin will educate retailers about crime prevention strategies to make sure your stores aren’t the target of local criminals and to ensure your employees and your customers stay safe.
Thursday, March 15 (8:00 a.m. – 8:50 a.m.)
The Future of Transportation Fuels
For more than a century the petroleum industry has met, and continues to meet, the fuel needs of American motorists. Looking ahead, advances in technology, consumer preference, and, of course, marketplace dynamics will determine the transportation fuels of the future.
Will gasoline and diesel fuel remain the dominant transportation fuels for decades to come? Will advanced technologies provide new and more efficient ways of using these time-tested fuels? What role will non-liquid fuels, like natural gas, electricity, and hydrogen fuel cells, play in the new energy landscape?
Fuel sales represent nearly 75% of the convenience industry’s gross sales. Will vehicle and fuel trends threaten this core revenue source? Come learn what consumers may be buying tomorrow so you may play today for the new landscape.
Thursday, March 15 (8:00 a.m. – 8:50 a.m.)
Featured Speaker: John V. McCoy, Esq. – Owner, McCoy Law Group, S.C.
Easy Steps to Avoid a Multi-Million Dollar Verdict Against Your Business
Mr. McCoy will share his insights developed after handling more than 500 propane fire and explosion cases throughout his legal career. The topics discussed in this lively presentation will include best practices, training, warnings, gas detectors, old gas systems, corrosion, static electricity, leak checks, GAS CHECK and OOG events among others. Audience participation will be encouraged.
Thursday, March 15 (8:00 a.m. – 8:50 a.m.)
Featured Speaker: Kate Winders – Plews Shadley Racher & Braun
Staying on Top of Store Level HR (C-Store Managers University)
Shifts in the economy have created unparalleled effects on the labor market. Not all store level employees can handle the high-volume, high-stress convenience store environment and still give pit-stoppers the warm-and-fuzzy feelings to keep them coming back to your stores. Store managers need to understand what actions they may need to take in these challenging times, and how to make sure their legal bases are covered when they act.
Employment law expert Kate Winders will educate store managers on today’s best practices for hiring and firing in a changed economic environment, and how to avoid the latest pitfalls. Store managers will learn how to evaluate challenging employees and how to best address their weaknesses. Managers will also learn how to make sure store employees receive proper training to avoid issues like sexual harassment and more.
Making sure your store managers understand the latest HR traps couldn’t be more convenient.
Thursday, March 15 (9:00 a.m. – 9:50 a.m.)
Featured Speaker: Greg Ehrlich – Convevo Partners & David Bishop – Balvor
Is Social and Mobile Marketing Right for Your Store?
Text messaging, Facebook, e-mail, and more. Convenience retailers can leverage these forms of electronic marketing today to help grow sales. However, it’s clear that many retailers are still attempting to understand the role that these innovative tools play and the value they offer to the bottom line.
Leading convenience store consultants, Greg Ehrlich (Convevo Partners) and David Bishop (Balvor) recently teamed up with Convenience Store News to survey current retailer practices and attitudes towards electronic marketing in convenience retail. Be the first to learn the results of the comprehensive study just as they are being released nationwide. Also learn strategies to cost effectively leverage electronic marketing.
Thursday, March 15 (9:00 a.m. – 9:50 a.m.)
Featured Speaker: Alan Levine & Elaine Levin – Morgan Stanley Smith Barney
Are Propane Prices Going Lower?
Propane supplies have been tight throughout 2011, but prices have not rallied much. Learn specific strategies to fight shrinking retail margins. Learn the essential tools propane marketers can employ to combat the risks of unpredictable prices.
Alan Levine and Elaine Levin, nationally recognized and highly regarded energy traders and advisors, with Morgan Stanley Smith Barney, will offer marketers a review of the propane situation. They will detail a full range of financial instruments available to help manage your price risk, including futures, options, exchange-cleared swaps and swaptions.
Thursday, March 15 (9:00 a.m. – 9:50 a.m.)
Featured Speaker: Greg Shipman – Partner, Vertical Alliance Group
U.S. DOT’s CSA Initiative: What it Means to You and Where We Are Today
The U.S. Department of Transportation’s Compliance, Safety, Accountability initiative is now fully enforceable but is still a “work in progress.” This seminar will provide an update of the changes that have occurred and clarification on the regulation including the most common violations that impact your company’s overall safety rating. Bring your specific CSA questions to this informative seminar.
Thursday, March 15 (9:00 a.m. – 9:50 a.m.)
Featured Speaker: Bill Ritter – Ritter & Associates LP
Unlocking Best Practices in Loss Prevention (C-Store Managers University)
A profitable convenience store must employ basic operational principles or jeopardize the profitability of their stores. Join nationally known retail consultant Bill Ritter as he helps store managers unlock the best practices in loss prevention.
Managers will learn the “tips of the trade” in cash management, inventory control and reducing employee theft. Managers will also learn how to identify “key performance indicators” that increases profitability without incurring additional costs
Thursday, March 15 (10:00 a.m. – 10:50 a.m.)
Featured Speaker: Alan Levine & Elaine Levin – Morgan Stanley Smith Barney
Are Diesel Prices Going Lower?
Two years ago talk focused on Peak Oil – the idea that we are running out of crude oil. Today, the U.S. produces about 5.9 million barrels of crude oil every day, vaulting back from the 2008 low of 4 million barrels daily. These gains suggest that U.S. imports may have peaked and could even decline over the next thirty years. If so, reliance on OPEC crude oil could fall and the conditions determining oil prices could change.
What will not change is the likelihood that oil prices will be volatile. Volatile prices hold challenges and opportunities for marketers. Learn how to deal with both risks and rewards available to marketers through risk management.
Morgan Stanley Smith Barney’s Alan Levine and Elaine Levin, nationally recognized and highly regarded energy traders and advisors, will educate marketers on the full-range of strategies and financial instruments available to handle the challenges of price volatility and its effect on profitability.
Even the most experienced risk managers will learn something new from this presentation on managing price risk in the changing petroleum economy.
Thursday, March 15 (10:00 a.m. – 10:50 a.m.)
Featured Speaker: Roger Harvey – Bose Public Affairs Group
How to Respond to the Media
Whether in front of a camera or over the telephone, knowing how to deliver your message in an interview is crucial in telling your story. Learn simple ways to improve your media skills so you are ready to respond when the media comes calling. Learn the key “tips of the trade” for dealing with the media when responding to a crisis in your business.
Roger Harvey spent 18 years working in television as an Emmy award-winning journalist. His news reports have been featured on MSNBC, CBS, CNN, and other network affiliates across the country. His expertise includes crisis communications, media training, public relations and effective media communication
Thursday, March 15 (10:00 a.m. – 10:50 a.m.)
Featured Speaker: Shirley McNew – Transportation Specialist, Pipeline& Hazardous Materials Safety Administration
U.S. DOT’s Inspection Process: What You Need to Know
This seminar provides detailed information on the U.S. DOT/Pipeline and Hazardous Materials Safety Administration (PMHSA) Inspection Process. Topics to be covered include how you are selected, what to expect, what information will be needed, and what happens after inspection is completed.
Thursday, March 15 (10:00 a.m. – 10:50 a.m.) (Part 2 of 2—2 Total Hours)
Featured Speaker: Brenden Williams – Director of Northern Territory & Training, Indiana Testing
Supervisor Training – U.S. DOT Reasonable Suspicion Certification
The U.S. Department of Transportation requires any supervisor who sends employees for drug and/or alcohol testing under a U.S. DOT certified drug testing program to become trained in the administration and implementation of specific program procedures. One hour of this certification training will focus on controlled substance abuse and the second hour will address alcohol abuse. Supervisor training in controlled substance abuse and alcohol abuse is mandated by such agencies as the FMCSA, FAA, FTA, FRA, USCG, and the PHMSA. Attendees must attend both one-hour sessions to receive certification.
Thursday, March 15 (10:00 a.m. – 10:50 a.m.)
Featured Speaker: Linda McKenna – Employee Performance
Strategies Motivate or Engage? What Really Drives Employee Performance (C-Store Managers University)
Still searching for that magic pixie dust to motivate employees? Still spending money on contests to temporarily bribe employees to behave a certain way? Have you ever felt like you’d just be happy if your employees showed up on time and in uniform? If you answered yes, you’re not alone and this session is for you.
Stop banging your head against the wall trying to figure out why employees behave the way they do. In this session you’ll discover the myths of employee motivation and the difference between motivation and engagement. You’ll also learn: eight factors that drive employee performance, two ways to assess whether you’re managing or leading your people and the top reason why employees don’t perform.