FAQ

Hospitality Functions
M-PACT provides a unique opportunity to enjoy time with industry colleagues and friends. In order to ensure that attendees have the opportunity to fully experience our convention and tradeshow, M-PACT prohibits conflicting events such as hospitality suites, golf outings, or other group functions during convention and show hours. Your cooperation with this policy is greatly appreciated.

Conference Eligibility
Attendees must own, operate or work for a convenience store, truck stop, petroleum marketer/distributor, or transport company. In fairness to exhibitors that financially support the expo, suppliers that are not exhibiting will not be allowed on the exhibition floor. Accordingly, attendees may be asked to provide employment verification on-site. All registrations are subject to approval by M-PACT show management.

Non-Exhibiting Vendors
In an effort to protect the integrity of the show and to ensure the value of exhibit space at M-PACT, it is the endorsed policy of M-PACT that any non-exhibiting vendor wishing to attend M-PACT shall be charged an amount equal to the fee for one booth. Non-exhibiting vendors who do not pay the fee will not have access to the exhibition floor.

Member Defined
For registration and other M-PACT purposes, a “member” means those companies who are members in good standing with at least one of the following associations:

• Illinois Petroleum Marketers Association & Illinois Association of Convenience Stores
• Indiana Petroleum Marketers & Convenience Store Association
• Kentucky Petroleum Marketers Association
• Ohio Petroleum Marketers & Convenience Store Association
• Petroleum Marketers Association of America — State Association Member

Membership in State Associations
If you are not now a member of a state association and you provide goods and/or services to petroleum marketers, or you are a petroleum marketer, you are encouraged to become a member of your state association. Contact the following state associations to join:

Cancellation Policy
In the event you must cancel a registration, you must inform M-PACT in writing. Cancellation requests may be sent by e-mail to cancellation@m-pact.org. All cancellations received on or before March 6, 2012 will be assessed a $15 administrative processing fee. After March 6, 2012 the full amount of the registration fee will be forfeited. Transfer of registration to another person within your company can be done at any time without penalty.

Refund Policy
Refunds will be issued only for cancellations processed on or before March 6, 2012. All refunds are subject to a $15 administrative processing fee.