Retail Track .

Track Overview

The Retail track offers updates on regulatory threats, mergers and acquisitions, and economic and retailers challenges facing retail organizations.


CBD and Cannabis: The New Frontier and Economic Challenges Facing Retailers

Always on the lookout for the next big thing, c-store retailers are showing strong interest in cannabis and CBD (cannabidiol) products. An industry expert offer insights and perspective on what retailers need to know about this emerging market.


Melissa Vonder Haar, iSee Store Innovations

A Guide to Payments Acceptance, and How to Drive Down Costs

The fees associated with processing card transactions in the US are some of the highest in the world for small and large businesses. As new fees are introduced and existing fees increased, already complex fee structures are increasingly obscured, further compounding the already burdensome card acceptances costs that U.S. merchants are facing. This session will help you better understand payment card fees and to learn some cost reduction techniques from the experts.


The session will answer:

•  What are swipe fees and how are they set?

•  Which swipe fees are increasing and why?

•  How will these increases affect the merchant community?

•  What tools are available to merchants to reduce these costs?


Callum Godwin, CMSPI

Joshua Pynn, CMSPI

How Retailers Can Thrive Post-Pandemic and Beyond

Convenience is taking on new meaning in the age of Amazon and Instacart. Shopping behavior has changed. According to the National Association of Convenience Stores (NACS), 21 percent of c-store operators have shifted to curbside pickup and 14 percent are focused on drive-thrus, as falling fuel sales push the industry further into the omnichannel universe. Making the most out of every retail trip is a priority. Where can convenience retailers win in a post-pandemic world? Where should retailers focus their attention for 2022? Hear from a nationally recognized retail expert and learn how your business can re-imagine your approaches and raise the bar in a world of heightened expectations. Walk away with actionable ideas to maintain a competitive advantage.


Lori Buss Stillman, NACS

Session description, speaker bio

CBD and Cannabis: The New Frontier and Economic Challenges Facing Retailers:

8 AM – 8:50 AM

A Guide to Payments Acceptance, and How to Drive Down Costs:

9 AM - 9:50 AM

How Retailers Can Thrive Post-Pandemic and Beyond:

10 AM – 10:50 AM